Terms & Conditions
Sutsu (sutsu.com and derivative country sites) is owned by Wall of Design Ltd., a privately owned limited liability UK company registered number 9003393 and VAT Number : GB186302116. Registered address : 71-75 Shelton Street, London, WC2H 9JQ.
We are reachable by email at firstname.lastname@example.org and will aim to respond within 1 working day. When you order a product on sutsu.com (or other country pages) or use the site, you agree to the terms and conditions of our site and company.
Please review the following terms and conditions that govern your use of, and purchase of, products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms.
We treat all your information as private and confidential information and will never share this with any outside affiliations or individuals, unless required by law to do so.
Sutsu uses your personal data to carry out the orders placed by you. By your use of this site you also grant us the right to use the personal information submitted by you to provide you with information tailored to your profile. In addition, we may use your personal data to send you marketing material such as special offers, invites for activities and a digital newsletter. You can opt out of these at any time.
Your payment information (we don't store your full credit card number) is secured and encrypted via PayPal/Shopify/Apple Pay/Shop Pay.
We have made our best efforts to ensure that all information pertaining to the product, with regards to the colours, materials, and construction/fabrication is accurate as per our knowledge. We cannot guarantee that your computer's display of the colours accurately reflects the colour of the products. Products you purchase may vary slightly from those images.
As all items are made to order, your order will usually be dispatched within 3-5 business days of the order. The expected delivery time for most products within the UK is 3 business days. Sutsu is not responsible for any lost, stolen or damaged shipments. We provide shipping within the UK, European Union & most international countries.
All prices include handling or taxes (total at end) excl. shipping, if delivered to customers within UK. For customers inside EU, additional charges may apply due to Brexit. Please liaise with your local country customs and excise department for clarity on extra costs.Payment
Your payment is secured via PayPal / Shopify / Apple Pay / Shop Pay.
Some products may be unavailable despite being marked as available on our site. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order and refund the customer accordingly.
As your item is made to order, our return policy entitles you to return the product only if faulty within 14 working days counting from the day you received the product. You can open the package and check the contents. However, the product can only be returned when it is completely unused and sent in the original packaging.
Return shipping costs are to be borne by the customer, unless otherwise indicated by our customer services team. For further details please feel free to contact the customer service team at email@example.com.
Designs & Intellectual Property
Unless otherwise indicated, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this website (collectively “content”) are copyrights, trademarks, and intellectual property of Wall of Design Ltd. The website in its entirety is protected by copyright and, all worldwide rights, titles and interests pertaining to this site and the Sutsu brand are owned solely and entirely by Wall of Design Ltd.
The content of this site may not be reproduced, transmitted, distributed or published by users or third parties without explicit written approval from official representatives of Wall of Design Ltd. Any unauthorised use or reproduction of the content of this website or of the brand constitutes a breach of these terms and conditions expressed herein.
All the information and content on this site is presented without any warranties of any kind, either express or implied. Through your use of this site you acknowledge that your use of this site is entirely at your own risk and that you assume full responsibility for any costs or damage incurred through your use of this site. Sutsu shall not be liable for any damages associated with your use of this site.